Analytics and Insights Analyst | PSG

Locations: Makati
Employment Types: Probationary
Work Setups: On-Site
Affiliates: Trends and Technologies Inc.
Department: PARTNER SUCCESS GROUP - INTERNAL SUCCESS MANAGEMENT
Head Count Needed: 01

II. DUTIES AND RESPONSIBILITIES

  • Create and generate reports for different stakeholders based on their requirements and KPIs.
  • Analyze data from multiple sources (e.g., CRM, ERP, website, customer feedback) to uncover actionable business insights.
  • Present findings and insights in a clear and engaging way to both technical and non-technical stakeholders.
  • Develop, format, and communicate detailed sales reporting structure to the sales team and management.
  • Perform data cleansing and validation to ensure consistency and accuracy.
  • Support ad-hoc analysis requests and provide timely responses to data-related queries.
  • Ability to manage multiple projects simultaneously and meet tight deadlines.

III. QUALIFICATIONS

  • Graduate of any 4-year management course/IT/Computer Science or equivalent.
  • Basic knowledge of Microsoft Excel (e.g., pivot tables, formulas, charts)
  • Comfortable working with data sets, spreadsheets, and basic reporting tools.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong communication skills, both written and verbal.
  • Strong interest in data analysis, insights generation, and problem-solving.
  • Ability to interpret data and present findings in a logical and structured manner.
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