Duties & Responsibilities
- Monitor, investigate, and escalate security incidents.
- Respond to alerts and service requests within SLA targets.
- Execute incident response, remediation, and recovery procedures.
- Maintain incident reports, tickets, and operational documentation.
- Monitor system availability, follow SOC procedures, and collaborate with teams to improve service quality.
QUALIFICATIONS
Education
- Bachelor’s degree in IT, Computer Science, Computer Engineering, Electronics Engineering, or a related field.
Experience
- At least 1 year of SOC experience or completion of the TRENDS Cadetship Program.
- Basic knowledge of cybersecurity, networking, incident response, and risk management.
- Familiarity with MITRE ATT&CK, NIST frameworks, SIEM, SOAR, and security monitoring tools.
- Strong analytical, documentation, communication, and teamwork skills.