DUTIES AND RESPONSIBILITIES

• Provides support in managing and optimizing EDR/NDR platforms, including administration, monitoring, documentation, and 1st-level support.

• Assists in SLA/OA monitoring, change and incident management, service catalog maintenance, access management, IT asset support, and problem resolution.

• Collaborates with internal teams to ensure secure, reliable, and efficient operations while contributing to process improvement and knowledge sharing.

QUALIFICATIONS

Education:

• Graduate of bachelor’s degree in IT, Computer Science, Engineering, or related field.

Experience:

• 1–2 years of experience in Information Security Engineering or completion of the Tech Cadetship Training Program.

Technical Knowledge:

• Familiarity with EDR solutions (e.g., CrowdStrike, Trend Micro, Microsoft Sentinel, Rapid7) and NDR solutions (e.g., Vectra, ExtraHop, Darktrace, Stellar).

• Knowledge of the MITRE ATT&CK framework and basic networking/security concepts.

Certifications (preferred):

• ISMS LA, ITIL Foundation, CompTIA Security+, Network+, CEH, or other relevant security certifications.