Document Support Specialist | SPG

Locations: Makati
Employment Types: Intern Probationary
Work Setups: On-Site
Affiliates: Trends and Technologies Inc.
Department: SALES OPERATIONS GROUP - SERVICE PROVIDER GROUP
Head Count Needed: 01

I. PURPOSE

Documentation specialists are administrative workers who manage office documents. Their primary responsibilities include organizing an archiving system, retrieving documents upon request and outlining a long-term storage strategy.

II. DUTIES AND RESPONSIBILITIES

  • Manages and organizes documentation and contracts
  • Monitors inventory, warranties, and renewal databases
  • Prepares and consolidates service and warranty documents
  • Ensures document accuracy, integrity, and access control
  • Labels, sorts, and categorizes files for easy retrieval
  • Coordinates with teams to maintain consistent documentation practices
  • Trains employees on proper documentation usage
  • Removes outdated or obsolete documents
  • Performs additional tasks and supports extended office hours as needed

III. QUALIFICATIONS

    • College Degree (any 4-year course)
    • With at least 2 years administrative work experience
    • Proficiency in MS Productivity such as Excel, Word, PowerPoint and Outlook
    • Ability to create and analyze reports using Microsoft Excel
    • Adaptability to fast facing environment and Trends culture
    • Proficiency with scanning and administrative technology
    • Physical strength and stamina for heavy lifting
    • Outstanding organizational skills
    • Multitasking ability
    • Attention to detail
    • Excellent written and verbal communication
    • Good interpersonal skills
    • Ability to multitask and manage several responsibilities simultaneously
    • Proficiency in using Microsoft tools and other basic business software for day-to-day activities

    IV. WORKING CONDITIONS

    • Must be available during regular work hours and willing to render work beyond office hours, as needed.
    • Will report to Trends Office at 6F Trafalgar Plaza, H.V. Dela Costa St., Salcedo Village, Makati City.
    • Must be a team player; willing to assist and provide guidance to junior members of team.

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