DUTIES AND RESPONSIBILITIES

• Execute assigned tasks following processes, policies, and escalation procedures while maintaining professionalism and teamwork.
• Support TIP/VM platform implementation, configuration, documentation, service catalog updates, and coordination with technical teams.
• Assist in platform availability, monitoring, troubleshooting, SLA/OLA compliance, and incident/problem management, including change support and access requests.

QUALIFICATIONS

Education:

• Bachelor’s degree in IT, Computer Science, Information Systems, Engineering, or related field.

Experience:

• 1–2 years in Information Security or related experience, with familiarity in TIP/VM tools, MITRE ATT&CK, networking, and cybersecurity fundamentals.