I. DUTIES AND RESPONSIBILITIES

• Assisting with RFP responses and other related documents for Software Solution Product
• Implementation and Support for Software Solution (Microsoft Roles and Services / Office 365 / M365)
• Assisting with RFP responses and other related documents
• Participate in 24×7 On-call support rotation schedule
• Perform Demo Microsoft Product On-premise / Office 365 / M365
• Facilitate, lead and document meetings and discussions.
• Assist in capacity planning, data center buildouts and performing software / firmware upgrades

II. QUALIFICATIONS

A. Minimum Education

• A graduate of any 4-year IT related courses

B. Minimum Experience/Training

• Perform basic server administration and monitoring