Account Associate | FSGG

Locations: Makati
Employment Types: Probationary
Work Setups: On-Site
Affiliates: Trends and Technologies Inc.
Department: SALES OPERATIONS GROUP - FINANCIAL SERVICES AND GOVERNMENT GROUP
Head Count Needed: 1

DUTIES AND RESPONSIBILITIES

  • Responsible for directly interfacing with the customer to generate revenue by developing
    market potential through forecasting, lead generation, qualification and closing sales
  • Must maintain or exceed a minimum amount of sales quota
  • Use an existing network of industry contacts to generate new business
  • Build, maintain and expand strong, long-lasting customer relationships
  • Ensure the timely and successful delivery of the company’s solutions according to customer
    needs and objectives
  • Operate as the lead point of contact for any and all matters specific to customers
  • Work as intermediary between client, supplier and corporate operations team
  • Provide timely forecasts through SFDC and other forecast templates as required
  • Deliver in a timely manner requirements of SOR creation, SOPO update, demo list, etc….
  • Maintain accurate and complete customer account details.
  • Assist in determining pricing proposal for customer.
  • Provide responses to customer inquiries in a timely and professional manner.
  • Resolve clients’ issues and concern.
  • Attend technology seminars, workshop and sales related training.
  • Participate in Trends’ marketing activity such as exhibits and seminar.
  • Ensure total customer satisfaction by providing quality customer service.
  • Support and manage existing and potential customers.
  • Provide daily support of business operations to customers.
  • Identify business initiatives and improvements.
  • Prepare presentations and reports to clients.
  • Creating and preparing correct cost sheets and proposals.
  • Contributes on providing customer account deliverables.
  • Perform other tasks and responsibilities that may be assigned from time to time

QUALIFICATIONS

Minimum Education

  • College Graduate

Minimum Experience/Training

  • Everyone is welcome.
  • Preferable Cheerful, Responsible, Competitive, Hard Working and Interpersonal Person
  • Strong Personality (Can cope up with Stress, Pressure and Anxiety).
  • Should be able to accept constructive criticism and be able to adapt on team’s culture.
  • Good in Critical thinking and strategy, preferably with leadership background.
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