DUTIES AND RESPONSIBILITIES

• Perform network and security administration tasks, including monitoring, troubleshooting, incident handling, service restoration, and implementation of security controls while ensuring SLA, BCP, and company policy compliance.
• Maintain accurate documentation, configuration records, asset information, and operational reports, including RCA preparation, CAB support, and MOP creation.
• Support continuous improvement through knowledge management, process compliance, teamwork, client coordination, and completion of assigned tasks and responsibilities.

QUALIFICATIONS

Education:

• Bachelor’s degree in Information Technology, Computer Engineering, Electronics Engineering, or related field.

Experience:

• At least 3 years of experience in system, network, or security administration.
• Relevant training or certifications in IT Service Management, Infrastructure, or Cybersecurity.