Sales Support Associate | SPG

DUTIES AND RESPONSIBILITIES

PRIMARY RESPONSIBILITIES

  • Create simple Sales Order Forms for SO Creation  
  • Create Purchase Requisitions  
  • Update/Monitor Sales Report, Sales Order status and other important documents  
  • Prepare and monitor Expense Report  
  • Prepare documentation for the delivery of goods and coordination with logistics, suppliers and clients  
  • Send out training confirmation/calendar invite & event reminder to clients  
  • Consolidate and prepare bidding and accreditation documents  
  • Keep logs of other miscellaneous information related to the sale of company products and solutions  
  • Attend to phone orders or inquiries by clients and customers in the absence of Account managers  
  • Assist the sales team in processing of reimbursement, liquidation and advances  
  • Ensure Creation of Master Data for New Accounts  
  • Create and Monitor Training & Exam Vouchers  
  • Update Ivanti report from Ivanti system request  
  • Coordinate with other teams as needed  
  • Other duties as assigned  

ADDITIONAL RESPONSIBILITIES:

  • Take minutes of meeting during group meetings  
  • Coordinate shipping schedules and delivery of merchandise and services  
  • Handle sales function for individual accounts  

QUALIFICATIONS

Minimum Education

  • Graduate of any 4-year course. 

Minimum Experience/Training

  • At least 2 years experience in office administration.  
  • Proven customer focus, interpersonal and communications skills to ensure consistent messages are communicated to internal customers / stakeholders, able to work well in a team environment and adhere to the highest ethical standards. 

Competency

  • Proficient in MS Office, particularly Excel, Word, PowerPoint, and Outlook.
  • Strong organizational, time management, multitasking, and reporting skills.
  • Detail- and results-oriented with excellent customer service and interpersonal skills.
  • Excellent written and verbal communication skills; able to work independently or with a team.
  • Flexible, adaptable, willing to learn, and able to work with minimal supervision and extended hours.
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